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To advise you so that we can propose the holiday rental that fits your requirements for your stay
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To offer you a personalised service throughout your stay
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To welcome you in the most convenient way possible on arrival if this is outside our opening hours
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To make it easy for you to contact the agency in an emergency
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To offer you a cancellation insurance with the best terms
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To guarantee the quality of the accommodation offered through careful selection
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To share with you our in-depth knowledge of this destination, of the areas around your accommodation and the activities available
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To offer extra services and/or concierge services (linen, various maintenance services, child and baby equipment…)
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To respond to your needs, whether this is during the booking process or during your stay
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To always listen, through our customer satisfaction questionnaire
